This week, I had a blast - I could say that I really did something awesome and something important for one of our clients. One of my learning objectives is to feel more confident about myself, especially when the time comes that I have to talk to a client. One of our clients, a real estate broker, came to us to ask if we could double-check the GST that he paid last quarter. He was a picky customer, he really went through ALL of the details of the bookkeeping that our senior bookkeeper did for him (who already resigned). There were lots of errors that he noticed so he was a bit disappointed. Our office manager came to me and ask if I can deal with that problem and do the bookkeeping for him for the last quarter of the year. I went through everything and checked every single error that he was talking about, until I noticed that a GST that he paid for one of his expenses was not reported as part of the ITC (Input tax credit) that was used to calculate the GST that he had to pay for the third quarter. In short, he paid more for the previous quarter. He also asked if we can determine how our former senior bookkeeper broken down the amount of his office expenses. I was able to figure that out and made a break-down report of the said expenses. I was so happy because my office manager was impressed about what I did and I felt that she trusted me and let me file the client's GST online. When the client came back, I was so nervous because our office manager called me and asked if I want to explain to the client what I did with his GST and other bookkeeping concerns. Seriously, I was really really nervous when she called my name and asked me about that (although I tried my best not to show it). That was the first time that I talked to client about accounting matters and my reward was so priceless - the client told me: "You're the best!". (I am actually smiling while typing this. :))
I also met with my mentor from KPMG this week and told her about my work experience. Before I started working, I thought that when I meet her, I will have a lot of concerns to address during our meeting and I will need a lot of advice. But I just saw myself talking to her with a happy and excited face and I cannot remember any circumstance that I told something negative. She is so happy for me and I am now more excited to meet her again next week and tell her more happy stories!
All the intimidation that I thought at first I would feel, all of the fears that I had before, and all of the negative thoughts that I had for myself like low self-esteem and low self-confidence were gone only during my first month at work. I so love my colleagues! I feel so welcome and I feel so important. All of my contributions to the company were being appreciated by my supervisor and office manager. What more if I will stay there for the next seven months? Isn't amazing? Isn't exciting? :)
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